Please, contact us before returning the item !!!
MONEY BACK GUARANTEE: we want to provide you with the best possible service we can, this is why we offer a 14-day money-back guarantee. If you are not entirely satisfied with your product for any reason you can return the item to us within 14 days of receipt we will offer you a refund as long as the returned item is unused and in its original packaging and condition with no parts missing, marks scratches or damage of any kind and has not been assembled in any way.
Please note the buyer is responsible for returning the item back to us, on safe return a refund will be issued within 5 days. To return products, please inform us via email sales@rideontrike.co.uk(reply can take up to 24 hours).
Please ensure you include your name and address so we can locate your order and we will then inform you of the return procedure by e-mail. We take great pride in our range of products and your satisfaction is our priority if you have any questions regarding any of the above please email us. Thank you.
Our customer services team will be more than happy to help you.
Our FREEUK Delivery usually takes 3-5 business days.Tracked shipment. We will ship the product within 1 business day after receiving payment. We only ship to your registered address on PayPal after receiving your full payment. We do not ship to other address, please make sure the recipient and the address are 100% correct, we are not responsible for undelivered mail due to submitted wrong address by the buyer.
Accurate shipping address and phone number must be included with all orders. Items will be shipped once the payment has cleared.
We recommended PAYPAL because this is the easiest and fastest method makes a payment
